Workflow Guide

System Workflow Guide

Comprehensive workflow documentation for all users

Platform Overview

NeborHud is an all-in-one property management platform that streamlines operations across 10 core workflows. The system connects property managers, landlords, tenants, and vendors in a seamless ecosystem with automated processes and AI-powered insights.

Property Setup & Onboarding

Tenant Lifecycle Management

Rent Collection & Payments

Maintenance Workflow

Property Inspections

Financial Management

Communication Hub

Document Management

Lease Renewal Process

Analytics & Reporting

User Roles & Access

Property Manager

  • All features
  • Admin controls
  • User management

Landlord

  • Portfolio insights
  • Financial reports
  • Document storage
  • Communication hub

Tenant

  • Payment portal
  • Maintenance requests
  • Lease viewing
  • Message manager

Vendor

  • Job assignments
  • Invoice submission
  • Work updates
  • Payment tracking
1. Property Setup & Onboarding

4 steps

2. Tenant Lifecycle Management

5 steps

3. Rent Collection & Payments

5 steps

4. Maintenance Workflow

6 steps

5. Property Inspections

5 steps

6. Financial Management

5 steps

7. Communication Hub

5 steps

8. Document Management

5 steps

9. Lease Renewal Process

5 steps

10. Analytics & Reporting

5 steps

Cross-Feature Integration Map

Property → Tenant → Lease → Payments

Core workflow: Properties are created → Tenants screened → Leases generated → Rent collected → Transactions tracked

Maintenance → Vendor → Invoice → Expense

Maintenance flow: Request created → Vendor assigned → Work completed → Invoice submitted → Expense logged

Inspection → Condition → Maintenance → Vendor

Inspection flow: Inspection performed → Poor conditions detected → Maintenance auto-created → Vendor dispatched

Lease Expiry → Renewal → E-Signature → Active Lease

Renewal flow: Alert sent → Terms reviewed → Offer extended → Tenant signs → New lease activated

Transactions → Analytics → Reports → Landlord Dashboard

Financial flow: All transactions recorded → AI analyzes data → Reports generated → Landlords view insights

Automated Features

Rent Reminders

3-day and 1-day automatic email alerts

Late Fee Application

Auto-applied after grace period expires

Receipt Generation

Instant email receipts for all payments

Lease Renewal Alerts

60-day advance notifications

Maintenance Categorization

AI auto-categorizes and prioritizes requests

Inspection Maintenance

Poor conditions trigger work orders

Document OCR

AI extracts data from uploaded documents

Financial Forecasting

Predictive analytics for cash flow

NeborHud Property Management Platform • Comprehensive Workflow Guide

Generated on 10/8/2026

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