Training Workflow Detail

processv1.0

Lease Creation & E-Signature

Leasing

Draft lease → set terms → upload document → send for tenant signature → track status → countersign → activate lease.

Leasing AgentTenantProperty Manager

⚡ Trigger: Application approved, tenant selected

1

Create Lease Record

Leasing agent creates lease in system with tenant, unit, dates, and rent amount.

Role: Leasing AgentTrigger: Application approvedAction: Lease record created with terms
2

Generate Lease Document

Lease document generated from template or uploaded PDF.

Role: Leasing Agent / Property ManagerTrigger: Lease createdAction: Lease document prepared
3

Review Lease

Property manager reviews all terms before sending.

Role: Property ManagerTrigger: Document readyAction: Lease terms reviewed and approved for sendingSLA: 8h
4

Send for Tenant Signature

Tenant receives email with secure link to review and sign electronically.

Role: Leasing AgentTrigger: Lease approvedAction: Signing invitation sent
Tenant: Please sign your lease
?

Tenant Signs?

Decision

Did the tenant sign within the deadline?

Role: SystemTrigger: Signing link sentAction: Monitor signing statusSLA: 48h
✅ Yes → Step 6 - Countersign❌ No → Step 7 - Follow Up / Resend
6

Countersign & Activate

Property manager countersigns. Lease status changes to Active.

Role: Property ManagerTrigger: Tenant signedAction: Countersignature applied, lease activated
Tenant: Lease fully executed — copy emailed
7

Follow Up / Resend

Tenant has not signed. Send reminder or resend link.

Role: Leasing AgentTrigger: Signing deadline passedAction: Reminder sent or new link issued
Tenant: Reminder to sign lease
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